ICICI Bank Customers Targeted by Sneaky Cyber Scams! Stay Safe with These Expert Tips

ICICI Bank has alerted its customers about a concerning trend where cybercriminals are increasingly resorting to deceptive tactics using harmful files and malicious links. These actions aim to trick customers into downloading malicious files or clicking on harmful links. Once installed, these files facilitate unauthorized forwarding of messages from customers’ mobile devices upon registration on payment apps, as well as the illegitimate forwarding of OTPs and other sensitive information.

In response to this threat, ICICI Bank urges its customers to exercise caution and refrain from installing any suspicious or malicious applications on their smartphones. The bank also emphasizes that it never sends SMS or WhatsApp messages to customers asking them to call specific mobile numbers or download applications.

To bolster customer safety, ICICI Bank provides the following security recommendations:

1. Keep your mobile device updated with the latest operating system and security patches.
2. Install applications only from trusted sources like Google Play Store or the App Store.
3. Utilize antivirus or security software from reputable providers and ensure regular updates.
4. Review and verify the permissions requested by applications before granting access.
5. Avoid clicking on suspicious links in emails or messages.
6. Exercise caution when downloading or installing applications or files from unknown or untrusted sources.
7. Safeguard confidential information such as OTPs, passwords, PINs, and card numbers; never share them with anyone.
8. Report any instances of fraudulent activity promptly to the National Cyber Crime Portal or the bank’s customer support.

By adhering to these precautions, customers can significantly reduce the risk of falling victim to cyber fraud and protect their personal information.

Q: What is the purpose of ICICI Bank’s advisory to customers?

A: ICICI Bank has issued the advisory to warn customers about the increasing threat of cyber scams involving harmful files and malicious links.

Q: What are some of the risks highlighted in the advisory?

A: The advisory warns customers about the risks of downloading harmful files or clicking on malicious links, which could lead to unauthorized forwarding of messages and sensitive information like OTPs.

Q: What precautions does ICICI Bank recommend to customers?

A: ICICI Bank advises customers to keep their devices updated, install applications only from trusted sources, use antivirus software, avoid clicking on suspicious links, and refrain from sharing confidential information.

Q: What should customers do if they encounter suspicious activity?

A: Customers are encouraged to report any fraudulent activity promptly to the National Cyber Crime Portal or ICICI Bank’s customer support.

Q: How can customers stay informed about cybersecurity threats?

A: Customers can stay informed by regularly checking for updates from ICICI Bank, following cybersecurity best practices, and remaining vigilant against potential scams and phishing attempts.